Difficult Conversations: How to Discuss what Matters Most
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Consumer Rating: 
By: Douglas Stone, Bruce Patton, Sheila Heen and Roger Fisher
Format: Paperback
From: Penguin (Non-Classics)
Pub. Date: March 2000
Product Details:
Catalog: Book
Release Date: 2000-04-03
Media: Paperback
Number Of Pages: 250
Ean: 9780140288520
Isbn: 014028852X
ABOUT THE BOOK
"Definitely on my recommended book list. A must read for women in business.
Susan Bock
The Success Coach for Women in Business
www.SusanBockSolutions.com
"
~ Written on 2008-09-18
"Good reference book with some good advice in it. I would recommend it for someone having to deal with some really difficult folks!"
~ Written on 2008-09-17
"It is intense with good information, should be read slowly in order to incorporate suggested language into daily routine."
~ Written on 2008-09-02
"This book helped me to recognize where some of my previous conversations have gone wrong and should help me gain the foresight I need to avoid repeating the same mistakes in the future. Also a book that have a great chapter about this topic is I Love You. Now What?: Falling in Love is a Mystery, Keeping It Isn't"
~ Written on 2008-08-06
"This book is a wonderful tool to assist you in crafting a good response to a difficult conversation or work on training your management team to converse well. The contribution ideas are priceless, its a bargain for the price and a must have in any executive's library."
~ Written on 2008-07-30